At Pivotal, we believe the strongest expertise is first established at home. That’s why we’re developing Wanda Sue, an AI conversational assistant built using Microsoft Copilot and integrated directly into Teams as a helper that’s always available and keeps data completely secure. By applying AI solutions to our own systems first, Pivotal is setting a higher standard for the solutions we deliver to you.
Our employees can ping Wanda Sue at any time to get quick, reliable answers to everyday operational questions—from employee-centric policies and process flows to administrative topics like expenses, holidays, and time entry. Wanda Sue delivers reliable, immediate responses that minimize delays and allow staff to focus on more valuable tasks.
Wanda Sue represents a cultural shift in how automation supports the workforce. By answering routine questions instantly, she produces digital labor that enables HR, Finance, and Operations to focus more on strategy, employee engagement, and continuous service improvement. As significant as the efficiency gains are, the greater value lies in building confidence within our organization and in our ability to help clients adopt AI responsibly and effectively.
