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Privacy Policy

This Privacy Policy governs the manner in which Pivotal IT Services collects, uses, maintains and discloses
information collected from users (each a “User”) of the https://pivotalits.com/
website(“Site”). This privacy policy applies to the Site and all products and services offered by Pivotal IT
Services.

Personal Identification Information We may collect

personal identification information from Users in a variety of ways, including, but not limited to, when Users visit
our site, register on the site, subscribe to the newsletter, respond to a survey or fill out a form, and in
connection with other activities, services, features or resources we make available on our Site. Users may be asked
for, as appropriate, name, email address, mailing address and phone number. Users may, however, visit our Site
anonymously. We will collect
personal identification information from Users only if they voluntarily submit such information to us. Users can
always
refuse to supply personal identification information, but it may prevent them from engaging in certain Site-related
activities.

Non-Personal Identification Information

We may collect non-personal identification information about Users
whenever they interact with our Site. Non-personal identification information may include the browser name, the type
of
computer and technical information about Users’ means of connection to our Site, such as the operating system and
the Internet service providers utilized and other similar information.

Web Browser Cookies

Our Site may use cookies to enhance User experience. A User’s web browser places cookies on his or her hard drive
for record-keeping purposes and
sometimes to track information about them. Users may choose to set his or her web browser to refuse cookies, or to
alert
them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How We Use Collected Information

Pivotal IT Services may collect and use Users’ personal information for the following purposes:

  • To improve customer service
  • Information you provide helps us respond to your customer service requests and support needs more effciently
  • To personalize user experience
  • We may use information in aggregate to understand how our Users as a group use the services and resources
    provided on our Site
  • To improve our Site
  • We may use feedback you provide to improve our products and services
  • To run a promotion, contest, survey or other Site feature
  • To send Users information they agreed to receive about topics we think will be of interest to them
  • To send periodic emails
  • We may use the email address to respond to Users’ inquiries, questions, and/or other requests. If User decides
    to opt-in to our mailing list, they will receive emails that may include company news, updates, related product
    or service information, etc. If at any
    time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe
    instructions at the bottom
    of each email.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against
unauthorized access, alteration, disclosure or destruction of your personal information, username, password,
transaction information and data stored on ourSite.

Sharing Your Personal Information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated
demographic information not linked to any personal identification information regarding visitors and users with our
business partners, trusted a liates and advertisers for the purposes outlined above. We may use third-party service
providers to help us operate our business and the Site or administer
activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third
parties for those limited purposes provided
that you have given us your permission.

Third-Party Websites

Users may find advertising or other content on our Site that links to the sites and services of our partners,
suppliers, advertisers, sponsors, licensors and
other third parties. We do not control the content or links that appear on these sites and are not responsible for
the practices employed by websites linked to
or from our Site. In addition, these sites or services, including their content and links, may be constantly
changing. These sites and services may have their
own privacy policies and customer service policies. Browsing and interaction on any other website, including
websites that have a link to our Site, is subject
to that website’s own terms and policies.

Changes To This Privacy Policy

Pivotal IT Services has the discretion to update this privacy policy at any time. When we do, we will post a
notification on the main page of our Site. We
encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect
the personal information we collect. You
acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of
modifications.

Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this
policy, please do not use our Site. Your continued
use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us

If you have any questions, concerns or comments about this privacy policy, contact our team at:

919.325.4478

1017 Main Campus Drive, Suite 2300
Raleigh, NC 27606
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contact

1017 Main Campus Drive, Suite 2300
Raleigh, NC 27606

p: 919.325.4478

email: [email protected]

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